Features

Elotek's comprehensive solution provides Call Shops with all the functionality they require, but, more importantly because the system is LIVE, and in REAL-TIME, Call Shops have a level of control previously unheard of.

This comprehensive system includes 15 fully customisable call shop pages PLUS the additional code pages. The headers, navigation colours, banners, text boxes, and footer are all modifiable to match your corporate image.

• Main Screens
  Login/Logout - See Below
• Home - See Below
• Sell Rates - See Below
• Balance - View current balance allowing tight control on cash flow
• Make Payment - link to on-line payment* Auto top-up available**
• Contact Details - Modify the name, address account details etc.
• Change Password - Modify passwords
• End of Day - Select a period for cashing up and till reconciliation
• Profit Report - Select any period for profit analysis reports‡
• Terms & Conditions - Customisable
• Terms of Use - Customisable
• Privacy Policy - Customisable
• Useful Numbers - Up loadable as a .csv file
• Frequently Asked Questions - Customisable
• Report a Fault - Fault Reporting with SMS text to technical personnel

Below is a small selection of the screen shots and some of the key features. For a full demonstration of the system please call 952 46 88 56.

• By incorporating VOIP the call shop can be anywhere in the world
• Greater profit as there is no A-Leg costs
• Call Shops can view their TRUE profitability‡
• Call Shops can buy directly from telecoms hubs such as London
• NO calls can be missed or undercharged
• Management can control call shop remotely
• Call Shops send all calls through the switch owner
• Low cost of deployment and ownership
• The main 'Home' screen and 'Rates' screens below use Flash with XML to transfer the data. This means everything is LIVE with no delays or screen refreshes. For a visual demonstration of how simple the system is to use See Call Shop Overview >>

Home Screen

Sell Rates Screen

This screen is only accessible with management passwords and allows call shops to instantly adjust the rates they are charging their customers for every zone they are being charged. Use the search facility to shortlist the rates you wish to change - click in the relevant cell and type in the new rate and it's instantly changed on the switch.

Most Call Shops use limited zones for charging clients. By having access to all the zone rates they are being charged for, they need never undercharge for a single call ever again! ! !

Log In
Their are 2 levels of Log In - Standard and Management.
Management Log In allows access to Sell Rates and Profitability reports.

For what it includes - Click Here For Features>>
For how it can be customised - Click Here For Look and Feel >>
For what it can do for your business - Click Here For Benefits >>