To obtain a land-line with Telefonica

We will do all the work for you, all you need is your bank details along with your passport or NIE number. Installation costs around €170; this will be taken by direct dept from your bank account. Bills are sent to you monthly (ish) and then two weeks later the amount is deducted from your bank. You can however pay the bill at the bank beforehand if you wish. Take the bill with you and pay in cash. We do not charge to manage and set up your telephone line, all we ask is that you place your calls through Elotek.

The installation time will vary. In cities and built-up areas the service is good and can be a few days, in remote areas where there are no telegraph poles, you may wait years and if you do get a land-line, it may cost a considerable amount of money. Telfonica may insist that several residents in the area apply for a line before they will consider you. In some areas, ADSL internet lines are not available yet.

Are you one of the statistics? We bet your not!!!

Number of telephone main lines (per 100 people) 41.6
Number of mobile subscribers (per 100 people) 85.1
Number of Internet users (per 100 people) 42.9
Number of personal computers (stock per 1,000 pop) 261

Source: EIU Country Indicators, 2004 estimates.

OFFICE HOURS & CUSTOMER SUPPORT

We are open Monday to Friday, from 9:00 (GMT) to 19.00 (GMT). Please call our Customer Support line 952 468 856 with any queries.

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