NO PREFIX DIALING: PRE-SELECTION

Carrier Pre-Selection (CPS) enables you to achieve significantly lower costs for all your outbound calls without the need to change your existing telephone numbers or install any additional hardware.

By signing up to switch to CPS, a small change is made on your phone line by telefonica at your local exchange. Calls will be routed through a number of Tier 1 providers automatically at your exchange. By using multiple Tier 1 providers we can ensure you get the cheapest call rates, without compromising on quality.

At no point is there disruption to your line and telefonica still own and run your line, unless you have taken the Elotek Line Rentel oppshion. Whilst using the phone in the normal way you will never be aware of these changes. At the end of every month, your phone call records are available on line, or can be sent to you quarterly

Moving your phone bill across to us is free to do, and hassle free

Payment will be taken monthly via Direct Debit and all billing is securely made available online for easy viewing.

CPS is bringing real competition to the telephone marketplace and has already been described by the industry’s press as “the biggest, most important single event to hit the Spanish voice market since deregulation.

Pre-Selection takes between 2 and 3 weeks to be activated. A member of our Customer Support team will call you to confirm that the Pre-Selection is activated, however, if in doubt you can call us to see how your petition is progressing. Do not forget that until activation is confirmed by us, you need to make sure to use the pre-fix 1074 to take advantage of our low cost calls. If you are already a customer or need any further information please do not hesitate to call our Customer Support on 952 468 856.

OFFICE HOURS & CUSTOMER SUPPORT

We are open Monday to Friday, from 9:00 (GMT) to 19.00 (GMT). Please call our Customer Support line 952 468 856 with any queries.